jll96 ("jll96," "we," "us," or "our") operates the online gaming and sports betting platform accessible at jll96.org (the "Platform"). As a PAGCOR-regulated operator serving players in the Philippines, jll96 is committed to protecting the privacy and personal data of all individuals who interact with our services.
This Privacy Policy ("Policy") describes the types of personal information jll96 collects, the purposes for which we process it, the circumstances under which we may share it, and the rights available to you as a data subject under Philippine law. This Policy applies to all registered users of the jll96 Platform, visitors to jll96.org, and anyone who contacts jll96 through any official communication channel.
This Policy is intended to comply with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines ("DPA"), its Implementing Rules and Regulations ("IRR"), and the issuances of the National Privacy Commission ("NPC"). Where applicable, relevant PAGCOR data handling requirements are also reflected herein.
For the purposes of the Philippine Data Privacy Act of 2012, jll96 is the personal information controller in respect of all personal data collected through the Platform. jll96 determines the purposes and means of processing personal data submitted by Platform users and visitors.
jll96 has designated a Data Protection Officer ("DPO") in accordance with Section 21 of the DPA and its IRR. Inquiries regarding this Policy or the exercise of data subject rights should be directed to the jll96 DPO using the contact details set out in Section 16 of this Policy.
jll96 collects personal information through multiple channels, including during account registration, identity verification, financial transactions, gameplay activity, and customer support interactions. The categories of personal data we collect include:
3.1 Registration and Account Data
3.2 Identity Verification (KYC) Data
3.3 Financial and Transaction Data
3.4 Technical and Usage Data
3.5 Communications Data
| Data Category | Examples | Required? |
|---|---|---|
| Registration Data | Name, email, mobile, DOB | Mandatory |
| KYC / Identity | Government ID, selfie | Mandatory (PAGCOR) |
| Financial Data | GCash number, bank details | Mandatory for transactions |
| Technical Data | IP address, device info | Automatic |
| Gameplay Records | Bets, game history, wins | Automatic (regulatory) |
| Communications | Support chats, emails | When initiated by you |
jll96 processes your personal information for the following purposes, each of which is supported by a lawful basis under the Data Privacy Act of 2012 (see Section 5):
Under the Philippine Data Privacy Act of 2012, jll96 relies on the following lawful bases for processing your personal data:
As a PAGCOR-regulated operator, jll96 is required by law to verify the identity and age of all registered players before granting real-money access to the Platform. This Know Your Customer ("KYC") process involves the collection and processing of sensitive personal information, specifically government-issued identification documents.
jll96 processes KYC documents exclusively for the purposes of identity verification, age confirmation (21+ requirement), fraud prevention, and PAGCOR and AMLA compliance. KYC documents are stored in encrypted form on secure servers and are accessible only to jll96's authorised compliance personnel.
jll96 may engage third-party identity verification service providers to assist with KYC processing. Any such providers are bound by contractual data processing agreements and are prohibited from using your KYC data for any purpose other than identity verification on jll96's behalf.
jll96.org uses cookies and similar technologies to operate the Platform, maintain session continuity, prevent fraud, and improve the player experience. Cookies are small data files stored on your device when you visit jll96.org.
Types of Cookies Used
You may manage non-essential cookie preferences through your browser settings. Disabling essential cookies may prevent access to the jll96 Platform or certain features thereof.
jll96 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. Personal data is shared only in the following circumstances:
jll96 retains personal data for no longer than is necessary for the purposes for which it was collected, subject to applicable legal retention obligations. Retention periods applicable to principal data categories are as follows:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Registration Data | 5 years after account closure | PAGCOR / AMLA requirements |
| KYC / Identity Documents | 5 years after account closure | AMLA and PAGCOR obligations |
| Financial Transaction Records | 5 years after transaction date | AMLA Act (RA 9160 as amended) |
| Game Play Records | 3 years after account closure | PAGCOR audit requirements |
| Customer Support Records | 2 years after resolution | Dispute resolution / legal claims |
| Technical / Log Data | 12 months | Security and fraud investigation |
Upon expiry of the applicable retention period, jll96 will securely delete or anonymise the relevant personal data in accordance with NPC-approved data disposal procedures, unless extended retention is required by a specific legal hold or ongoing regulatory investigation.
jll96 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, destruction, or accidental loss:
While jll96 implements industry-standard security measures, no system is completely impenetrable. You remain responsible for maintaining the confidentiality of your jll96 account credentials. Report any suspected unauthorised access to your account immediately via jll96 live chat support.
Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by jll96. To exercise any of these rights, contact the jll96 DPO using the details in Section 16:
Right to know how your personal data is collected, processed, and used by jll96 — fulfilled by this Policy.
Right to request a copy of the personal data jll96 holds about you, including the purposes for which it is processed.
Right to request correction of inaccurate or incomplete personal data, subject to identity verification.
Right to request deletion of your personal data where no legal retention obligation overrides the request.
Right to object to certain processing activities, including processing based on legitimate interests or for direct marketing.
Right to receive your personal data in a structured, commonly used format where technically feasible.
jll96 will respond to verified data subject requests within fifteen (15) business days of receipt. Requests may be subject to identity verification before processing. Where a request cannot be fulfilled due to overriding legal obligations (such as AMLA retention requirements), jll96 will explain the reason in writing.
If you believe jll96 has not handled your personal data in accordance with the Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
The jll96 Platform is strictly restricted to individuals who are twenty-one (21) years of age or older. jll96 does not knowingly collect, process, or retain personal data from persons under the age of 21. Mandatory KYC identity verification is in place to enforce this requirement.
If jll96 discovers that personal data has been collected from a person under the age of 21, the relevant account will be immediately suspended, all associated data will be securely deleted (to the extent not required to be retained under PAGCOR or AMLA obligations), and the matter will be reported to PAGCOR in accordance with regulatory requirements.
The jll96 Platform may contain references to third-party services, such as payment processors (GCash, Maya, BPI, BDO) that operate their own independent platforms and privacy policies. When you interact with a third-party payment processor or service provider, that party's own privacy policy governs the handling of any personal data you provide to them directly.
jll96 is not responsible for the privacy practices of third-party platforms and does not endorse, guarantee, or assume any liability for their data handling. You are encouraged to review the privacy notices of any third-party service before submitting personal information to them.
jll96 primarily processes personal data within the Philippines. Where personal data is transferred to third-party service providers located outside the Philippines — for example, certain game content platforms, cloud infrastructure providers, or fraud detection services — jll96 ensures that such transfers comply with the cross-border data transfer requirements of the Philippine Data Privacy Act, including the requirement that the recipient jurisdiction provides an adequate level of data protection, or that appropriate contractual safeguards are in place.
Personal data is never transferred to jurisdictions that do not meet the NPC's adequacy assessment standards without appropriate data transfer agreements in place.
jll96 reserves the right to update or amend this Privacy Policy at any time to reflect changes in data processing practices, regulatory requirements, or Platform functionality. Where material changes are made, jll96 will notify registered players by email to the address on file, or through a prominent notice on the Platform, no fewer than seven (7) days before the amended Policy takes effect.
Your continued use of the jll96 Platform following the effective date of any revised Privacy Policy constitutes your acknowledgment of and agreement to the updated Policy. The "Last Updated" date at the top of this Policy will reflect the most recent revision.
For any questions, concerns, or requests relating to this Privacy Policy or jll96's data processing activities, please contact the jll96 Data Protection Officer through the following channels:
jll96 will acknowledge all privacy-related inquiries within three (3) business days and provide a substantive response within fifteen (15) business days of verification of the data subject's identity.
Privacy at a Glance
Six key privacy practices that underpin every aspect of jll96's data handling
All sensitive personal data stored by jll96 — including KYC documents, financial records, and account credentials — is encrypted at rest using AES-256. Data in transit is protected by TLS 1.2+ (256-bit SSL) on every jll96.org request.
jll96 does not sell, rent, or trade your personal data to third-party marketers or data brokers under any circumstances. Data sharing is strictly limited to payment processors, KYC providers, and regulatory authorities as required by Philippine law.
jll96's data handling practices are fully aligned with Republic Act No. 10173, the Philippine Data Privacy Act of 2012 and its Implementing Rules. A designated Data Protection Officer oversees compliance and handles data subject requests.
You can access, correct, or request deletion of your personal data at any time. jll96 responds to verified data subject requests within 15 business days. Unsatisfied requests may be escalated to the National Privacy Commission (NPC).
jll96 retains personal data only as long as legally required. Transaction and KYC records are kept for five years post-account closure per AMLA and PAGCOR requirements, then securely deleted per NPC-approved disposal procedures.
jll96 maintains a documented incident response plan. In the event of a data breach affecting your rights, jll96 will notify the NPC and affected players within the timeframes mandated by the Data Privacy Act — no unnecessary delays.